Fraser Health iPad.jpg

Patients First!

 

Emily Carr’s Health Design Lab and Fraser Health Authority & Services collaborated on a research and design project considering patient engagement in healthcare—specifically on increasing patient safety in hospitals. Using participatory research and the facilitation of co-creation activities, the resulting initiative, “Patients First!”, is focused on creating and cultivating a culture of patient engagement in healthcare to increase patient safety, by creating a sense of belonging in which the patient would be an active participant at the core of the entire healthcare system.


Client:
Fraser Health Authority & Services

Completed at:
Emily Carr University of Art + Design

Team:
Health Design Lab at Emily Carr University
Lisa Boulton, Claire Carsley, Jayde Chang, Kevan D’Agostino, Dol Imnamkhao, Victoria Lee, Vivian Lin, Lauren Low, Farrah Nazareth, Caylee Raber, Johannes Schut, Yadira Stubbs, Milene Christiane Vallin, Natalie Worth, Michelle Yong
 

Featured in:
CBC News
Fraser Health Newsroom
Emily Carr University of Art + Design


 

Role:
Service Designer, Research Assistant
Research, prototyping, concept development, mind-mapping, copy editing, co-creation & facilitation of co-creation sessions, experience mapping, affinity diagramming, video prototyping, strategy